What our Legal notice covers
Our Legal notice explains the conditions attached to an account, including the need to provide accurate details and complete phone verification before account access. It also describes how records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may be used to confirm
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a wallet status or resolve a receipt question. Access depends on local law, and we may restrict a request when required by applicable rules. We keep the notice available beside the account and cashier paths so you can read the relevant wording before submitting details. When
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a policy point is unclear, contact our support route with your account identifier and the section you want clarified.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.